Privacy Policy

Introduction
Welcome to the official website of Lewis Stroud Architects Ltd. Our commitment to privacy is paramount. This policy explains our approach to handling personal data, ensuring we protect your privacy effectively.

Who We Are
Lewis Stroud Architects LTD is a prominent architectural firm based in London, known for delivering bespoke residential architecture. Our office is located at Sixth Floor, Tuition House 27–37 St George’s Road Wimbledon, SW19 4EU

Personal Data We Collect and Why We Collect It

We collect the following types of personal information:

Names and Contact Details: To communicate with you regarding our services.
Any free text you choose to enter into the website's contact form.
Financial information from clients to facilitate payments.

How We Use Your Data

Your information is used to:

Provide Services and Goods: This might include using client information to manage project requirements, schedule meetings, and deliver architectural drawings or documents related to a client's project. This ensures that they can effectively manage projects from conception to completion.
Marketing Purposes: Lewis Stroud Architects might use client contact details to inform them of new services, projects, or updates about the firm. This could include sending out newsletters, promotional emails about new architectural trends, or invitations to events hosted by the firm.

Lawful Bases for Processing

We process your personal data based on:

Fulfilment of a contract: Personal data is needed to fulfil a contractual obligation. For example, when a client enters into a contract with Lewis Stroud Architects for a design project, processing their data becomes necessary to fulfil the terms of this contract, such as contacting them, planning the project, managing payments, and delivering the agreed-upon services.

Consent: Where you have given clear consent for us to process your personal data for a specific purpose. You may withdraw this consent at anytime.

Sub-Processors and Third Parties

We use 2 primary sub-processors to manage operations:

Wix: This platform helps us manage the website and customer interactions through contact forms. Additionally if you consent to them, analytic cookies provide us information about how visitors use the website with the aim to help improve it over time.

Google Mail (Gmail/Google Workspace): We use Google's email service to manage and facilitate email communication with our clients and visitors. It helps us organise inquiries, respond to messages efficiently, and maintain a record of our correspondence. Your email interactions with us are kept confidential and are only used to address your queries and provide the services you request.

Data Security

We take the security of your data seriously and use appropriate measures to mitigate risks against unauthorised or unlawful access, alteration, disclosure, or destruction.

Wix is well-known for its robust security measures, ensuring that your data is protected against unauthorised access and breaches.
Gmail is a reputable service known for its strong security protocols, including encryption and authentication, to safeguard your email interactions.

Your Rights

Under UKGDPR, you have the right to access, correct, delete, or restrict the processing of your personal data. If you wish to exercise these rights, please contact us at contact@lewisstroud.com.

Additionally, you may request that your personal data is not managed by Wix or Gmail if you wish. We will remove your data from these sub-processor's systems and arrange with you, via telephone, a mutually acceptable means to process your personal information.

How to Complain to the ICO

If you have concerns about our information rights practices, you have the right to complain to the Information Commissioner's Office (ICO), the UK's independent authority set up to uphold information rights.

You can contact the ICO as follows:
Website: ICO Complaints
Phone: 0303 123 1113
Post: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

We encourage you to contact us first to address your concerns before reaching out to the ICO.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changeschanges by posting the new policy on our website and we contact you by email if the changes are very significant, or if we intend to use a new sub-processor which will process your personal data. You will have an opportunity to decline your personal details being processed by that new sub-processor.

Contacting Us

If you have any questions about this privacy policy or our treatment of your personal data, please write to us by email at contact@lewisstroud.com.